Introduction: Over the last decade, two of the most notable trends have emerged: personalization and high-quality customer service. Personalised content is everywhere you look: In the adverts you see on social media, the videos you’re recommended on YouTube, and even

What Is Customer Happiness? Consumer happiness refers to how satisfied a customer is after interacting with your company. This could include anything from purchasing a product or service to communicating with customer service. Customer satisfaction is influenced by a variety