Introduction The average time it takes your company’s support team to respond to a customer’s, a request or complaint ticket via contact form email, social media DM, live chat, or any other channel is known as customer service response time.
Introduction Allow your consumers to choose from a variety of options. No matter what industry you’re in or how good your product is, you can expect at least a few complaints. While complaints are unpleasant to hear, they can present
Hundreds of new clients join up for your service each month. In addition, that’s fantastic. But how many of them actually become long-term clients? If you’re a business owner, you’re probably going to face the problem of customer churn at
Copyright © 2021 DigiNowa
Address – Office no 405, Manish Plaza, NIBM Road, Pune, India 411048