18 Jul
Conversational Chatbot Design: 10 Steps to Designing a Conversational Chatbot
Introduction The new “king” of online marketing is conversation. Customers no longer want to take advertising claims at face value. They want to get involved and see what your brand is all about. Also, they want to have an emotional
15 Jul
Best Practices to Improve Your Campaigns (Email Marketing)
One of the most efficient techniques for owners of ecommerce stores to increase sales is by far email marketing. As one of the few marketing platforms where your audience is yours and you didn’t pay to reach them, they have
15 Jul
Lead Generation: A Beginner’s Guide
The top difficulty, according to about 61 percent of marketers, is bringing in visitors and leads. It only gets more difficult to contact new clients and manage effective lead generation campaigns as more marketing platforms emerge. Getting new leads might
06 Jul
8 Proven Ways to Improve Customer Response Time
Introduction The average time it takes your company’s support team to respond to a customer’s, a request or complaint ticket via contact form email, social media DM, live chat, or any other channel is known as customer service response time.
30 Jun
Customer Complaints |They Are Important For Business?
Introduction Allow your consumers to choose from a variety of options. No matter what industry you’re in or how good your product is, you can expect at least a few complaints. While complaints are unpleasant to hear, they can present
17 Jun
How To Provide Personalized Customer Service (8 Ways)
Introduction: Over the last decade, two of the most notable trends have emerged: personalization and high-quality customer service. Personalized content is everywhere you look: In the adverts you see on social media, the videos you’re recommended on YouTube, and even
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